Leave with a one-page plan with an audience, an offer, a channel and a measurement decision.
Start with a real buying situation
For the worked example, the audience is a sales operations director. Their problem is that opportunities lose their owner between discovery and proposal. The desired practical outcome is a named owner and a dated next action on each active opportunity.
The example is deliberately bounded: the team cannot migrate data during quarter-end. That condition should influence the promise, scope and next step rather than disappear from the marketing copy.
| Illustrative offer | a CRM rollout for a 20-person sales team |
|---|---|
| Buyer question | Where does an opportunity most often stop moving, and who notices first? |
| Possible evidence | a walkthrough using five anonymised opportunities from the buyer’s current workflow |
| Useful asset | an opportunity handover checklist |
How to complete your marketing plan
- Start with the buying problem and the offer you can actually deliver.
- Choose one primary audience and describe when its need becomes urgent.
- Select a channel where you can reach that audience with relevant proof.
- Define what counts as a qualified enquiry and assign an owner to follow-up.
- Review evidence before extending the plan to another audience or channel.
Worked example
These entries are illustrative planning material, not research findings or customer results. Keep the structure and replace the content with verified details.
| Target customer and buying trigger | a sales operations director; investigate a recent example of the problem: opportunities lose their owner between discovery and proposal. |
|---|---|
| Offer and evidence | a CRM rollout for a 20-person sales team. Intended practical result: a named owner and a dated next action on each active opportunity. Evidence: a walkthrough using five anonymised opportunities from the buyer’s current workflow. |
| Primary channel and first campaign | a sales-operations workshop. First useful asset: an opportunity handover checklist. |
| Definition of a qualified enquiry | An enquiry is relevant when the buyer confirms the problem and the scope fits. Verify the constraint: the team cannot migrate data during quarter-end. |
| Review date, owner and next decision | Assign a named owner and review date. Inspect the share of active opportunities with a recorded next action; decide whether to continue, change or stop. |
Review before using it
A useful operational measure in this example is the share of active opportunities with a recorded next action. That does not automatically make it a marketing attribution metric. Define the source, period and owner before drawing conclusions.
- Could another team member name the customer, the offer and the next action from this one page?
- Check the delivery assumptions: Separate subscription, migration, support and training costs.
- Use evidence rather than promises. Do not promise a revenue uplift or an integration that has not been tested.
- Discuss the draft with someone who understands the buying situation. Start with: “Where does an opportunity most often stop moving, and who notices first?”
- If the next step is a trial, define its purpose. One possible starting point is to test one pipeline with two volunteers before discussing a wider migration.
Common mistakes and a better review
Do not fill a missing fact with an impressive-sounding number. Mark it as an assumption, explain how you will check it and give that check an owner. A short, honest document is easier to use than an elaborate plan built on unknowns.
| Watch for | A long list of channels hides the absence of a clear audience or offer. |
|---|---|
| A real buyer concern | We already pay for a CRM. |
| Useful response direction | Then replacing the subscription is not the starting point. Let us compare how your team assigns and follows up five opportunities today. |
| Evidence to collect | The buyer’s own account, a walkthrough using five anonymised opportunities from the buyer’s current workflow, and records relevant to the share of active opportunities with a recorded next action. |
Your working sheet
Write your own version below. Notes are saved on this browser when local storage is available. Use Download to keep a separate copy; avoid adding confidential information on a shared device.
Example: a sales operations director; investigate a recent example of the problem: opportunities lose their owner between discovery and proposal.
Example: a CRM rollout for a 20-person sales team. Intended practical result: a named owner and a dated next action on each active opportunity. Evidence: a walkthrough using five anonymised opportunities from the buyer’s current workflow.
Example: a sales-operations workshop. First useful asset: an opportunity handover checklist.
Example: An enquiry is relevant when the buyer confirms the problem and the scope fits. Verify the constraint: the team cannot migrate data during quarter-end.
Example: Assign a named owner and review date. Inspect the share of active opportunities with a recorded next action; decide whether to continue, change or stop.
Review your work
Tick only what you can support with your answer or practice. This is a reflection checklist, not an automated assessment.
Questions about this resource
How do I adapt this for my b2b saas business?
Replace the audience, offer and evidence with your actual information. Begin with a recent buyer conversation about why opportunities lose their owner between discovery and proposal, then check which assumptions match your business.
Is the filled example ready to publish?
No. It is a working example. Verify claims, permissions, prices, current capabilities and any customer information before using it externally. Do not promise a revenue uplift or an integration that has not been tested.
What should I do after completing the worksheet?
Use it to make one decision or have one focused conversation. The intended output is a one-page plan with an audience, an offer, a channel and a measurement decision. Set a review date and update it when the evidence changes.
Illustrative business worksheet. No customer results, market rates, traffic volumes or performance benchmarks are implied. About these resources.